Update: Overseas Military Service Coordinators Due to COVID-19, Overseas Military Service Coordinators (OMSCs) have extended virtual support operations to overseas Veterans, Service members, and their dependents through October 1, 2022. OMSCs will be responding to e-mails and arranging phone interviews for those seeking assistance with all VA benefits.
We invite all Veterans, Service members, and dependents who would like to speak to a VA representative about VA benefits to send your contact information to the email address listed for your location to set up a virtual appointment with an OMSC.
Veterans residing in European countries: [email protected]
Veterans residing in Asian countries: [email protected]
Status of Operations: Benefits Delivery at Discharge (BDD) Offices Both the Germany and Korea BDD offices are open for in-person assistance by walk-in or by making an appointment through the Visitor Engagement Reporting Application (VERA).
Phone: DSN 314.590.8200; Commercial :+49 (0) 6371 9464 8200 E-mail: GermanyBDD.[email protected] Visitor Hours are Monday-Thursday, 9:00am to 12:00pm & 1:15pm to 3:00pm Germany Benefits Delivery at Discharge Field Office: Landstuhl Landstuhl Regional Medical Center Building 3724, Rooms 110 and 112 Landstuhl, AE 66849 Visitors seeking assistance from the Germany BDD Team are encouraged to schedule a virtual or in-person appointment on VERA. You will receive email confirmation of your appointment. Camp Humphreys, South Korea
Phone: DSN 757-2914; commercial: 050-3357-2914 E-mail: [email protected] Visitor Hours are Monday-Friday, 8:00am to 12:00pm & 1:00pm to 4:00pm Korea Benefits Delivery at Discharge Field Office: Camp Humphreys Department of Veterans Affairs USAG Camp Humphreys BLDG P-6400 APO, AP 96271-5228 Visitors seeking assistance from the Korea BDD Team are encouraged to schedule a virtual or in-person appointment on VERA. You will receive email confirmation of your appointment. As always, Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at www.va.gov. Veterans with claims specific or other questions may request information via Inquiry Routing & Information System (IRIS) or by telephone at 1-800-827-1000, or 412-395-6272 for Veterans outside the US.